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Fare Rules

Depending our the fare type, you may request to cancel or change your current ticket to other travel date or flight title with same ticket class or higher classes (not allowed downing grade to lower classes) and charges (change/refund fee + different fee between two flights - if available) should be applied. Different ticket classes and different flight types (domestic and international) will have different cancellation fee and change fee as follows:

CLASS	CHANGES		CANCELLATION		NO-SHOW
CLASS	BEFORE	ON/AFTER	BEFORE	ON/AFTER	NO-SHOW
DOMESTIC FLIGHTS
WEB PROMOTION	PERMITTED WITH FEE	PERMITTED WITH FEE	NOT PERMITTED	NOT PERMITTED	PERMITTED WITH FEE
WEB SAVER	USD50/flight + Different fee	USD80/flight + Different fee + No-show fee	USD60/flight + USD10 ticketing fee	USD80/flight + USD10 ticketing fee	PERMITTED WITH FEE
WEB FREEDOM	USD50/flight + Different fee	USD80/flight + Different fee + No-show fee	USD55/flight + USD10 ticketing fee	USD75/flight + USD10 ticketing fee	PERMITTED WITH FEE
PREMIUM ECONOMY	USD50/flight + Different fee	USD80/flight + Different fee + No-show fee	USD50/flight + USD10 ticketing fee	USD70/flight + USD10 ticketing fee	PERMITTED WITH FEE
BLUE RIBBON	USD50/flight + Different fee	USD80/flight + Different fee + No-show fee	USD40/flight + USD15 ticketing fee	USD75/flight + USD15 ticketing fee	PERMITTED WITH FEE
INTERNATIONAL FLIGHTS
WEB PROMOTION	PERMITTED WITH FEE	PERMITTED WITH FEE	NOT PERMITTED	NOT PERMITTED	PERMITTED WITH FEE
WEB SAVER	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD65/flight + USD20 ticketing fee	USD80/flight + USD20 ticketing fee	PERMITTED WITH FEE
WEB FREEDOM	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD60/flight + USD20 ticketing fee	USD80/flight + USD20 ticketing fee	PERMITTED WITH FEE
PREMIUM ECONOMY	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD55/flight + USD25 ticketing fee	USD70/flight + USD25 ticketing fee	PERMITTED WITH FEE
BLUE RIBBON	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD50/flight + USD35 ticketing fee	USD80/flight + USD35 ticketing fee	PERMITTED WITH FEE
FLIGHTS FROM/TO HONG KONG/SINGAPORE
WEB PROMOTION	PERMITTED WITH FEE	PERMITTED WITH FEE	NOT PERMITTED	NOT PERMITTED	PERMITTED WITH FEE
WEB SAVER	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD80/flight + USD20 ticketing fee	USD120/flight + USD20 ticketing fee	PERMITTED WITH FEE
WEB FREEDOM	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD80/flight + USD30 ticketing fee	USD150/flight + USD30 ticketing fee	PERMITTED WITH FEE
PREMIUM ECONOMY	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD70/flight + USD35 ticketing fee	USD100/flight + USD35 ticketing fee	PERMITTED WITH FEE
BLUE RIBBON	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD70/flight + USD35 ticketing fee	USD100/flight + USD35 ticketing fee	PERMITTED WITH FEE
FLIGHT FROM/TO CAMBODIA
WEB PROMOTION	PERMITTED WITH FEE	PERMITTED WITH FEE	NOT PERMITTED	NOT PERMITTED	PERMITTED WITH FEE
WEB SAVER	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD65/flight + USD20 ticketing fee	USD80/flight + USD20 ticketing fee	PERMITTED WITH FEE
WEB FREEDOM	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD60/flight + USD20 ticketing fee	USD80/flight + USD20 ticketing fee	PERMITTED WITH FEE
PREMIUM ECONOMY	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD55/flight + USD25 ticketing fee	USD70/flight + USD25 ticketing fee	PERMITTED WITH FEE
BLUE RIBBON	USD80/flight + Different fee	USD100/flight + Different fee + No-show fee	USD50/flight + USD35 ticketing fee	USD80/flight + USD35 ticketing fee	PERMITTED WITH FEE

Changes:

Name change: Not permitted. Please go to refund process instead.
Misspelling name: Must be the same person and apply the same fee as refund for promotional fares and nonrefundable fares - apply refund fee of refundable fare in the same sector

Cancellation:

Ticketing fee is not refundable in any case.

Important Note:

Combination fare between Web promotion and other classes will not be permitted for cancellation or refund..
Taxes and Airport fee is not refundable for web promotion class.
We support passengers to cancel their tickets right after issuance with charges (advised on request) and conditions applied (ticket cancellation request should be sent to us within the issued date and before 23:00 PM following Thailand Time).
The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and should be provided on request.
In cases of force majeure problems such as natural disasters, epidemics, etc., the above fare rules (refund/reschedule/reroute) may not be applied and must comply with the Airline's own policies during that period.

Disclaimers

Bangkok Airlines is an online booking agency, NOT the official airlines website. Therefore, the fare shown on our website may include booking fees. The total fare price will be shown upfront before you make the payment.