Travel information

Dear passengers,

We are pleased to announce the Bangkok Airways schedule to operate a route from Phu Quoc to Bangkok from October 31, 2022 with a frequency of 4 flights/week as follows:

Itinerary Flight number Departure time Arriving time Schedule
PQC - BKK PG992 13:50 15:40 Monday; Tuesday, Thursday and Sartuday
BKK - PQC PG991 11:20 13:10

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

We would like to announce that Thailand will permit an extended length of stay for foreign tourists between October and March in a bid to support its economic recovery as pressures from Covid-19 ease.

Foreigners from 18 territories coming to Thailand under the visa-on-arrival category will be allowed to double their length of stay for up to 30 days, Mr Taweesilp Visanuyothin, a spokesman for Thailand's main Covid-19 task force said Friday (Aug 19).

Those from more than 50 places, including Singapore, that currently get 30 days will be able to stay for up to 45 days.

Thailand is hoping rising tourist arrivals will help boost its economic growth this year, even though the pace is still expected to be the lowest in South-east Asia.

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

 

Dear our passengers,

We strongly recommend that you should check for updated notices or regulations issued by the local/city governments of both your departure and destination points to ensure that the requirements under such restrictive measures are met, especially when it is close to the traveling date, as notices or regulations can be updated at any time between the date of booking and the date of departure.

You can refer to the links specified below for each destination:

1. For international flights to Bangkok: 

https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions

2. For domestic flights: As a tourist arriving in Thailand, once you’ve cleared the required entry formalities the same travel rules for domestic travel will apply to you as they do for Thai travelers and those who live in Thailand. No additional Covid testing is required for domestic travel in Thailand. In some cases, there may be temperature checks before boarding public transport and visitors should wear a face mask where required.

3. For international flights departing from Thailand to other countries:

- Arriving to Cambodia: https://cambodiaembassyinthailand.wordpress.com/consular-services/visa/

- Arriving to Hongkong: https://www.coronavirus.gov.hk/eng/index.html

- Arriving to Maldives: https://imuga.immigration.gov.mv/ethd

- Arriving to Myanmar: https://www.dca.gov.mm/

- Arriving to Singapore: https://safetravel.ica.gov.sg/

- Arriving to Vietnam: https://xuatnhapcanh.gov.vn/en

Should you require more information, please contact our supporting email reservations@bangkokairlines.org

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

Below is Thailand Entry Requirements as of July 30, 2022:

- Thailand Pass registration is no longer required for all travelers since July 1, 2022.

- Travelers entering Thailand will only be required to show Proof of Vaccination or COVID-19 test results for the unvaccinated.

- Travel Insurance is highly recommended to have comprehensive travel insurance when you travel to Thailand.

- Before you travel to Thailand, you should buy travel insurance that will protect you for your entire trip and book your hotel stay to get the best deals and rates.

1. Passport and Thai Visa

Foreigners may travel to Thailand without a visa.

There are 64 countries eligible to enter Thailand visa-free under the Visa Exemption program and Bilateral Agreement allowing travelers to stay up to 30 days, 90 days or 14 days.

There are also 19 countries eligible to enter Thailand without visa under the Visa On Arrival program allowing the travelers to stay up to 15 days. The fee of 2,000 THB has to be paid on arrival at the airport and fill out the TM88 Visa on Arrival form.

For both Visa Exemption and Visa On Arrival, the traveler must possess a passport validity for 6 months or in some cases, it must be valid for at least 30 days after the trip.

Travelers who are not eligible for the Visa Exemption and Visa on Arrival programs must apply for a Thai visa prior to coming to Thailand. Application for Thai visa can be done online or in person at the Thai embassy or consulate in the country of departure of the applicant.

2. Proof of Vaccination or COVID Test

Since July 1, 2022 travelers are no longer required to register for the Thailand Pass. Travelers may now freely travel to Thailand as long as they possess a Proof of Vaccination or a pre-departure COVID test. Travelers who are fully vaccinated may print out a copy of the proof of vaccination, or vaccination certificate or show a digital copy of their proof of vaccination.

Travelers must be fully vaccinated and a vaccine booster is not required. Children who are unvaccinated but traveling with a vaccinated adult do not need to show any COVID test. Travelers who are unvaccinated are required to undergo a mandatory pre-departure COVID test within 72 hours before departure from the country of origin or departure.

The COVID test may be an RT-PCR test or a professional ATK (RAT) antigen test. The COVID test result must be negative or non-reactive and the COVID test result document must state the name of the traveler, date and time of the test and the type of the test performed. Children who are unvaccinated traveling with an unvaccinated adult must also undergo a COVID test.

3. Buy Travel Insurance for Thailand

Foreign travelers should buy Travel Insurance when traveling to Thailand or Asia in general.

You may use your own health insurance purchased from your own country or it is recommended to purchase from an insurance company in Thailand such as AXA Insurance Thailand.

4. Hotel Booking or Proof of Address

Foreigners arriving in Thailand are normally required to provide an address in Thailand. Travelers may provide private accommodation such as a house or apartment. For travelers who opted to stay in hotels must book a hotel in advance.

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

We would like to announce PG new flight service from Bangkok to Hat Yai v.v. and Samui to Hat Yai v.v.  The flight details  starting from 16 July 2022 onwards will be as follows:

Route  Flight DEP  ARR A/C  DAY  STOP
BKK – HDY  PG 431 08:25 09:55 319  Daily  0
PG 433 13:00 14:30  319  Daily  0
HDY – BKK PG 432  10:45 12:15 319 Daily 0
PG 434 15:20 16:50 319 Daily 0
USM – HDY  PG 411 10:30  11:40  AT7  .2.4.6.  0
HDY – USM PG 412 12:10  13:20  AT7  .2.4.6.  0

To prevent the spread of COVID-19: 

  1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
  2. Consumption of personal food and drink is not allowed onboard.
  3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

Thank you in advance for your kind cooperation.

Dear passengers,

We would like to announce that Bangkok Airways will resume the flight Bangkok - Yagon from 01 August 2022 onwards and the details as follows:

Route

Flight no. Dep Arr Day A/C
BKK-RGN PG703 16:45 17:35 Daily A320
RGN-BKK PG704 18:20 20:20 Daily A320

To prevent the spread of COVID-19:

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.

2. Consumption of personal food and drink is not allowed onboard.

3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.

Should you require more information, please contact our supporting email reservations@bangkokairlines.org .

Thank you in advance for your kind cooperation.

Bangkok Airlines Team

Dear our passengers,

We would like to annouce that Bangkok-Maldives v.v., Bangkok – Siem Reap v.v., and Bangkok – Da Nang v.v. will be resumed the flight operation with the details as follows:

Route 

Flight no. Dep Arr Day A/C
Bangkok – Maldives v.v. resumption date: from 13 July 2022 onwards          
BKK-MLE PG711 09:20 11:45 1.3.5.7 A319
MLE-BKK PG172 12:45 19:30 1.3.5.7 A319
Bangkok – Siem Reap v.v. resumption date: from 01 August 2022 onwards          
BKK-REP PG905 10:35 11:45 Daily ATR
REP-BKK PG906 12:15 13:35 Daily ATR

 

To prevent the spread of COVID-19:

- All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.

- All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.

Should you require more information, please contact our Sales team.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear our passengers, 

We would like to announce that Bangkok-Maldives v.v., Bangkok – Siem Reap v.v., and Bangkok – Da Nang v.v. will be resumed the flight operation with the details as follows:

Route 

Flight no.  Dep  Arr  Day  A/C 
Bangkok – Maldives v.v. resumption date: from 22 July 2022 onwards           

BKK-MLE 

PG711  09:20  11:45 1.3.5.7  A319 
MLE-BKK  PG712  12:45 19:30 1.3.5.7  A319

Bangkok – Siem Reap v.v. resumption date: from 01 August 2022 onwards 

         
BKK-REP  PG905  10:35  11:45  Daily ATR
REP-BKK PG906  12:15  13:35 Daily ATR

Bangkok – Da Nang v.v. resumption date: from 01 September 2022 onwards 

         
BKK-DAD  PG947  10:55  12:45  Daily A320 
DAD-BKK PG948  13:35 15:25  Daily A320 

To prevent the spread of COVID-19: 

  1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
  2. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

Thank you in advance for your kind cooperation. 

Dear our passengers, 

Due to the increasing travel demand and flight frequency during the first quarter of 2022, Bangkok Airways are launching the “Self-Service Check-in Kiosk” to better accommodate its passengers. Passengers can enjoy the convenience of obtaining their boarding passes or baggage tags issued from a check-in kiosk. The self-service check-in kiosks will be available at Bangkok (Suvarnabhumi), Samui airport and Krabi airport, from 1 May 2022 onwards. 

Passengers who travel from Suvarnabhumi Airport can enjoy the self-service check-in kiosks in three simple steps: Check-in and get the boarding pass; Print the baggage tag; Stick the sticker tag on the baggage. Then passengers bring their baggage to the self-drop counter at row D and E on floor 4 of Suvarnabhumi airport, which will be open between 12 hours to 50 minutes prior to departure time. 

However, the self-service check-in kiosks cannot be used for international flights, chartered flights, or for passengers requiring special assistance. Additionally, passengers holding special fare tickets such as students, university lecturers government personnel, and members of the Thai Chamber of Commerce are still required to present relevant documents at check-in. 

For more information, passengers can contact us through our 24/7 supporting email: reservations@bangkokairlines.org for further support.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear value passengers,

We would like to announce that from May 22 onwards, passengers can enjoy the convenience of obtaining their boarding passes or baggage tags issued from a check-in kiosk at Bangkok (Suvarnabhumi), Samui airport, and Krabi airport.

Passengers who travel from Suvarnabhumi Airport can enjoy the self-service check-in kiosks in three simple steps: Check-in and get the boarding pass; Print the baggage tag; Stick the sticker tag on the baggage. Then passengers bring their baggage to the self-drop counter at rows D and E on floor 4 of Suvarnabhumi airport, which will be open between 12 hours to 50 minutes prior to departure time. 

However, the self-service check-in kiosks cannot be used for international flights, chartered flights, or for passengers requiring special assistance. Additionally, passengers holding special fare tickets such as students, university lecturers government personnel, and members of the Thai Chamber of Commerce are still required to present relevant documents at check-in. 

For more information, please contact us through our 24/7 supporting email: reservations@bangkokairlines.org  for further support.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

 

Dear our passengers,

As respects with new announcement from Thai Government and CCAS New Policy to terminate Test & Go scheme from 01 MAY 2022 onwards, in relation to the Sandbox model for Phuket and Samui, Bangkok Airways would like to announce the termination of Sealed flight service for flight number PG5xxx series and the usage of the regular scheduled flight accordingly. 

Route Flight Number to Terminate New Flight Number
Bangkok - Phuket  PG5279  
Bangkok-Samui  PG5135 PG135
PG5173 PG173
Samui-Bangkok  PG5174 PG174

Effective from 1May22 until further notice:

Route Flight no. Dep. Arr.  Day
Bangkok – Samui

PG 135 

PG 173

12:00

17:10

13:30

18:40

Daily
Samui – Bangkok PG 174 19:30 21:00 Thu, Sun

Thank you in advance for your kind cooperation. 

Bangkok Airlines TEAM

Dear our passengers,

We would like to inform that Bangkok Airways will resume the flight Chiang Mai - Samui v.v since 01 July 2022 and the details are as follows:

Route Flight no.  Dep  Arr  Day  A/C 
USM-CNX  PG241  09:30 11:20  Daily  A319
CNX-USM PG242 12:00  13:45  Daily  A319 

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 

2. Consumption of personal food and drink is not allowed onboard. 

3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

Thank you in advance for your kind cooperation. 

 

Dear our value passengers,

We would like to announce that Bangkok airways now offers VTL (Vaccinated Travel Lane) flights from Samui to Singapore, to facilitate passengers who are fully vaccinated with no quarantine upon arrival in Singapore.

Currently, Bangkok Airways offers 3 VTL flights per week (Monday, Thursday and Sunday) from Samui to Singapore and frequency will be increased to a daily service from 1 July 2022 onwards:

Flight no. Start Date End date Days Airport Departure Airport Arrival
PG961 3 Mar 22 26 Mar 22 1, 4, 7 USM 15.20 SIN 18.15
PG961 17 Mar 22 30 Jun 22 1, 4, 7 USM 16.25 SIN 19.20
PG961 1 July 22 - Daily USM 16.25 SIN 19.20
 

Thailand has been included in Singapore's Vaccinated Travel Lane (VTL), allowing entry without quarantine for fully vaccinated passengers.  

Fully vaccinated arrivals from Singapore to Thailand, both Thai nationals and foreign travelers, may enter the Kingdom without quarantine by presenting a compliant COVID-19 test result, registering on the Thailand Pass system (at least 7 days prior to departure) and uploading required travel documentation to tp.consular.go.th

For more information and reservations, please contact us throught our 24/7 supporting email: reservations@bangkokairlines.org  for further support.

Thank you in advance for your kind cooperation.

Bangkok Airlines TEAM

Dear our passengers,

Bangkok Airways would like to update our Vaccine Travel Land (VTL) Flights between Ko Samui and Singapore with requirements as below:

Flight number Start date End date Date of departure Departure airport Departure time Arrival airport Arrival time
PG961 03 Mar 22 26 Mar 22 Mon, Thu, Sun USM 1520 SIN 1815
PG961 17 Mar 22 30 Jun 22 Mon, Thu, Sun USM 16.25 SIN 1920
PG961 01 Jul 22 N.A Daily USM 16.25 SIN 1920

Vaccination requirements for VTL flight 

Travellers must meet the following vaccine requirements: 

  • Be fully vaccinated against Covid-19 with any vaccine in WHO-EUL vaccine. 
  • At least 14 days prior to arrival in Singapore. 
  • Vaccine certificate (hard copy or digital/electronic form, contains a QR code for verification) in English issued by Singapore or the VTL country. 

A list of all accepted vaccination certificates can be found in https://safetravel.ica.gov.sg/vtl/faq#QRcode 

Provide a negative result from a professionally administered Covid-19 PCR or ART test taken within 2 days prior to departure to Singapore. 

Children aged 12 and below (as of calendar year) are exempted from these vaccination requirements, but must be accompanied by a fully vaccinated traveller on the VTL flight. 

In the case of recovered from COVID-19 and proof of vaccination date of the final dose should be at least 28 days after the passenger first tested positive for COVID-19, as shown in the recovery certificate or discharge memo. 

Vaccinated Travel Pass (Air) (VTP) 

Long-Term Pass who also holds a Work Permit (“WP/LTPH”) is required to provide a valid VTP (Air) in order to board a VTL flight. The following WP/LTPH is not currently allowed to enter Singapore under the VTL (Air): 

  • A non-Malaysian male WP/LTPH who is employed in the Construction, Marine Shipyard and Process sector; 
  • A WP/LTPH who will be residing in a dormitory in Singapore, 

All other holders of a Long-Term Pass are not required to provide a valid VTP (Air) in order to board a VTL flight. 

Short-term visitors and work permit holders must apply for a Vaccinated Travel Pass (VTP) online between 3 and 60 days prior to their intended flight date for entry into Singapore. Children aged 12 and below (as of calendar year) are exempted. 

Singapore citizens and permanent residents are not required to apply for a VTP. If vaccinated overseas, they can attach their overseas vaccination certificates when submitting their SG Arrival Card e-Service at https://eservices.ica.gov.sg/sgarrivalcard for immigration process. Permanent residents must also ensure they hold a valid re-entry permits. 

Testing requirements for VTL flights 

Travellers entering Singapore will be required to take the following Covid-19 tests: 

A professionally administered PCR or ART test (reference, https://safetravel.ica.gov.sg/vtl/faq#PDT) within 2 days of the flight departure. All pre-departure test result memos must state: 

  • Traveller’s name. 
  • Either date of birth or passport number as stated in the passport. 
  • Date and time where the test was taken, as well as the name of the testing institution. 
  • Negative test result in English. 

Handwritten test results are not accepted. 

Infants aged two years and below (as of calendar year) are similarly exempted from all Covid-19 tests. 

Other requirements for VTL flights 

Short-term visitors must purchase travel insurance, with a minimum coverage of S$30,000 for Covid-19-related medical treatment and hospitalisation costs, prior to travel to Singapore. 

All visitors must use the TraceTogether app (https://www.tracetogether.gov.sg/) in Singapore to facilitate contact tracing. After leaving Singapore, the "TraceTogether" app data must be kept for 21 days. 

Find out VTL with these infographics: 

  • Guide for Singapore citizens or permanent resident Learn more 
  • Guide for short-term visitors or Long-Term Pass holders. Learn more 

Transit passengers 

Travellers transiting in Singapore are eligible for VTL flights if they meet the following requirements: 

  • Be fully vaccinated against Covid-19. 
  • Hold a valid vaccination certificate in English issued by any country. 

If you have any questions,  please contact us throught our 24/7 supporting email:reservations@bangkokairlines.org  for further support.

Thank you in advance for your kind cooperation.

 

Dear our valuable passengers,

In order to prevent the spread of the Covid-19 epidemic and protect public health, we would like to inform passengers a decrease in flight frequency as well as and flight termination on certain domestic and international routes as follows:

1/ The following flights will be cancelled from the winter schedule:

No

Route

Period of the operating suspension

I

Domestic

 

1

PG209 Bangkok-Sukhothai

PG210 Sukhothai-Bangkok (Monday, Tuesday, Wednesday, Thursday)

from 1-28 March 2020

2

PG401 Samui-U-Tapao

PG402 U-Tapao-Samui

from 1-28 March 2020 (except 10 March 2020)

3

PG127 Bangkok-Samui

PG128 Samui-Bangkok

from 3-28 March 2020

4

PG173 Bangkok-Samui

PG174 Samui-Bangkok

from 9-28 March 2020

5

PG257 Samui-Phuket

PG258 Phuket-Samui

from 10-28 March 2020

6

PG229 Bangkok-Chiang Mai

PG230 Chiang Mai-Bangkok

from 10-28 March 2020

II

International

 

1

PG939 Bangkok-Phnom Penh

PG930 Phnom Penh-Bangkok

from 1-28 March 2020

2

PG733 Bangkok-Mumbai

 

from 9-24 March 2020 (except 13, 15 and 21 March 2020)

3

PG734 Mumbai-Bangkok

 

from 10-25 March 2020 (except 14, 16 and 22 March 2020)

4

PG997 Bangkok-Danang

PG998 Danang-Bangkok

from 9-28 March 2020 (except 27 March 2020)

 

2/ The following flights will be cancelled from the summer schedule:

No

Route

Period of the operating suspension

I

Domestic

 

1

PG106 Samui-Bangkok

 

from 29 March-24 October 2020 (except 16-18 April 2020)

2

PG187 Bangkok-Samui

 

from 29 March-24 October 2020 (except 16-18 April 2020)

3

PG257 Samui-Phuket

PG258 Phuket-Samui

from 29 March-24 October 2020

4

PG805 Bangkok-Samui

 

from 29 March-24 October 2020 (except 4-5, 9-13 April, 1, 5 May and 1 June 2020)

5

PG806 Samui-Bangkok

 

from 29 March-24 October 2020 (except 4-5, 9-13, 16-18 April, 1, 5 May and 1 June 2020)

6

PG223 Bangkok-Chiang Mai

 

from 1 May – 24 October 2020

7

PG246 Chiang Mai-Krabi

 

from 1 May – 24 October 2020

8

PG296 Krabi-Bangkok

 

from 1 May – 24 October 2020

II

International

 

1

PG705 Bangkok-Yangon

 

from 29 March – 24 October 2020

2

PG706 Yangon-Bangkok

 

from 30 March – 24 October 2020

3

PG713 Bangkok-Mandalay

PG714 Mandalay-Bangkok (Monday, Wednesday Friday and Sunday)

from 29 March – 24 October 2020

4

PG721 Bangkok-NayPyi Taw

PG722 NayPyiTaw-Bangkok (Tuesday and Thursday)

from 29 March-24 October 2020

5

PG927 Bangkok-Phnom Penh

PG938 Phnom Penh-Bangkok

from 29 March-24 October 2020

6

PG909 Bangkok-Siem Reap

PG910 Siem Reap-Bangkok

from 29 March-24 October 2020

7

PG715 Bangkok-Maldives

PG716 Maldives-Bangkok (Tuesday, Thursday, Saturday and Sunday)

from 7 April onwards (except 11-12 and 14 April 2020)

8

PG997 Bangkok-Danang

PG998 Danang-Bangkok

from 29 March – 30 April 2020 (except 30 March, 4 and 6 April 2020)

9

PG805 Hong Kong-Samui

PG806 Samui-Hong Kong

from 1 May – 24 October 2020

3/ The following routes will be suspended until further notice:

No

Route

Period of the operating suspension

1

PG235 Bangkok-Chiang Rai

PG236 Chiang Rai-Bangkok

from 11 March 2020 onwards

2

PG231/PG233 Bangkok-Chiang Rai

PG232/PG234 Chiang Rai-Bangkok

from 4 May 2020 onwards

3

PG733 Bangkok-Mumbai

 

from 29 March 2020 onwards

4

PG734 Mumbai-Bangkok

 

from 30 March 2020 onwards

5

PG943 Bangkok-Vientiane

PG944 Vientiane-Bangkok

from 10 March onwards (except 24 March 2020)

6

PG949 Bangkok-Vientiane

PG940 Vientiane-Bangkok

from 29 March onwards

7

PG985/PG991 Bangkok-Phu Quoc

PG986/PG992 Phu Quoc-Bangkok

from 29 March 2020 onwards

8

PG993 Bangkok-Cam Ranh

PG994 Cam Ranh-Bangkok

from 29 March onwards

Passengers owned confirmed tickets belong to above journeys and booked tickets via our website, please contact through our 24/7 supporting email: reservations@bangkokairlines.org  for rebooking/rerouting or refunding and further support.

Passengers are also encouraged to access our website regularly to receiving the most updated information.

We sincerely thanks for your cooperation during the last time and look forward to receiving your understanding for this inconvenience caused.

Bangkok Airlines TEAM

Dear our valuable passenger,

In order to provide the best support for passengers under the circumstance that COVID-19 is greatly affecting travel services, we would like to inform passengers about the ticket handing procedure for all routes booking on/before 21 February 2020 to/from Koh Samui-Singapore/Hongkong/Malaysia and to/from Bangkok-PG all Vietnam routes only:

  • For FIT booking: Passengers are allowed rebook a new traveling period without fee until 31 December 2020 for tickets issued on/before 21 Feb 2020 with traveling period until 30 April 2020.
  • For GIT booking: Passengers are allowed rebook a new traveling period without fee until 31 December 2020 for reservation/deposit made/paid on/before 21 Feb 2020 with traveling period until 30 April 2020.
  • For refund Arrangement: Passengers are allowed to refund with applied refund fee for Non-refundable ticket issued on on/before 21 Feb 2020 with traveling period until 30 April 2020

If you booked tickets via our website and your flight is one of above, please contact through our 24/7 supporting email: reservations@bangkokairlines.org  for rebooking.

Bangkok Airlines TEAM

Dear our passengers,

We would like to inform that Thailand Pass system will suspend all new applications for the Test and Go and Sandbox Programs (except Phuket Sandbox), starting from 00.00 hrs. on 22 December 2021 until further notice.

1. Applicants who have received their Thailand Pass QR Code can enter Thailand under the entry program they have registered and been approved.

2. Applicants who have registered, but have not received their QR Code must wait for their Thailand Pass to be considered / approved. Once approved, they can enter Thailand under the scheme they have registered and approved.

3. New applicants will not be able to register for Test and Go and Sandbox measures (except Phuket Sandbox). Thailand Pass will only accept new applicants seeking to enter Thailand under Alternative Quarantine (AQ) or Phuket Sandbox only.

4. Passengers who will arrive in Thailand under Test and Go and Sandbox Programs must undergo their 2nd COVID-19 test using the RT-PCR technique (not ATK self-test) at government-designated facilities (no additional cost).

For more details, please visit the Thai Embassy website or click this LINK

It is the passenger's responsibility to check the travel requirements of both the destination and departure country before booking the ticket.

We will not be responsible in the event that you are unable to fly booked flight due to failure to meet travel requirements.

Thank you in advance for your kind cooperation.

Under the spread of the new Omicron variant, the travel regulations of the countries/local will change frequently. Passengers advised to re-check the requirements/notices update by the local/city authorities of the point of entry before flying to ensure that the requirements under the restrictive measures are met. International passengers flying to Thailand should contact the relevant embassy to check travel requirements before booking your tickets.

Dear our value passenger,

We would like to announce the baggage allowance privilege on Bangkok – Phnom Penh v.v., with all tickets issued on PG document as follows: 

Origin 

Destination  Economy Class Business Class Infant (INF)
Bangkok  Phnom Penh 30KG 50KG 10KG
Phnom Penh Bangkok  30KG 50KG 10KG

Remark: Please be well aware of portioning travel that NOT break journey such as PNHBKKCNX will apply 20kg for whole journey as per normal process.  

For all other PG routes and codeshare flights which PG as Marketing Carrier, standard baggage allowance remains unchanged.

Should you require more information or assistance, please kindly contact us throught our 24/7 supporting email:reservations@bangkokairlines.org

Thank you for your kind continuous support.

Bangkok Airlines TEAM

Dear our passengers,

The resumed services between Bangkok (Suvarnabhumi) and Phnom Penh (Cambodia) are operated by an Airbus A320 aircraft, starting with four flights per week (Monday, Wednesday, Friday, and Sunday) and will be increased to a daily flight from 16 December 2021 – 26 March 2022. The outbound flight PG931 departs Bangkok (Suvarnabhumi International airport) at 08.50hrs. and arrives at Phnom Penh International Airport at 10.05hrs. The inbound flight PG932 leaves Phnom Penh International airport at 10.55hrs. and arrives Bangkok (Suvarnabhumi International airport) at 12.10hrs.

Bangkok Airways strictly follows precautionary measures against the COVID-19, including disinfecting and cleaning key areas such as check-in counters and passenger lounges. The airline's precaution and prevention plans follow the standards and guidelines of the Department of Disease Control, the Ministry of Public Health, and The Civil Aviation Authority of Thailand (CAAT).

Thank you in advance for your kind cooperation.

Best regards,

Dear our passengers,

We would like to announces that Bangkok Airways will resume two more of its domestic services which are Phuket – U-Tapao (starting from 2 December 2021 onwards) and Samui – U-Tapao (starting from 15 December 2021 onwards).

The resumed service between Phuket and U-Tapao will be operated by an ATR72-600 aircraft, starting with three flights per week while the resumed service between Samui and U-Tapao will be operated by an ATR72-600 aircraft, starting with three flights per week as follows:

Flight route Flight number Departure time Flight schedule
 Phuket - U-Tapao PG282  12.15 Tuesday, Thursday and Saturday
U-Tapao - Phuket PG281  14.25
 Samui - U-Tapao PG293  14.25 Wednesday, Friday and Sunday
U-Tapao - Samui PG294  16.10
 

The resumed services between Phuket – U-Tapao and Samui – U-Tapao in December will make it a total of 12 destinations the airline operates which are; 

  1. Bangkok – Samui (v.v.)
  2. Bangkok – Chiang Mai (v.v.)
  3. Bangkok – Phuket (v.v.)
  4. Bangkok – Lampang (v.v.)
  5. Bangkok – Sukhothai (v.v.)
  6. Samui – Phuket (v.v.)
  7. Samui – Singapore (v.v.)
  8. Bangkok – Trat (v.v.)
  9. Phuket – Hat Yai (v.v.)
  10. Bangkok – Phnom Penh (v.v.)
  11. Phuket – U-Tapao (v.v.) (Starting from 2 December 2021 onwards)
  12. Samui – U-Tapao (v.v.) (Starting from 15 December 2021 onwards)

Bangkok Airways strictly follows precautionary measures against the COVID-19, including disinfecting and cleaning key areas such as check-in counters and passenger lounges. The airline's precaution and prevention plans follow the standards and guidelines of the Department of Disease Control, the Ministry of Public Health, and The Civil Aviation Authority of Thailand (CAAT). 

Thank you in advance for your kind cooperation.

Best regards,

Dear our passengers,

We would like to announce that, Bangkok Airways will resume its 5 routes including Bangkok - Samui, Bangkok - Chiang Mai, Bangkok - Phuket, Bangkok - Sukhothai and Bangkok - Lampang, starting from September 1, 2021 onwards. .

The flight schedule of the resumed sectors will be as follows:

Route Flight schedule
Bangkok – Samui (v.v.) 3 flights daily
Bangkok – Chiang Mai (v.v.)  5 flights per week (Monday, Wednesday, Friday, Saturday and Sunday)
Bangkok – Phuket (v.v.) 5 flights per week (Monday, Wednesday, Friday, Saturday and Sunday)
Bangkok – Lampang (v.v.) 4 flights per week (Monday, Thursday, Friday and Sunday), *starting from 9 September 2021 onwards
Bangkok – Sukhothai (v.v.) 3 flights per week (Monday, Wednesday and Friday), *starting from 16 September 2021 onwards
 

In addition to that, the airline continues to support Thailand’s re-opening projects which are Phuket Sandbox and Samui Plus by offering the following services;

  • Bangkok – Samui (v.v.) (sealed-route flights) which accommodate transit/transfer international passengers, connecting from Bangkok (Suvarnabhumi) to Koh Samui (2 flights per day)
  • Samui – Singapore (v.v.), available 3 flights per week (Monday, Thursday and Sunday)
  • Samui – Phuket (v.v.) available 5 flights per week (Monday, Wednesday, Friday, Saturday and Sunday)

Thank you in advance for your kind cooperation.

Best regards,

Bangkok Airlines have newly introduced their promotion for all direct flights from Bangkok to the beach destinations in Thailand such as Phuket, Krabi, Samui, Trat. Price ranges from USD82 (oneway) to USD235 (round trip) with full services.

Ticket price is also inclusive of 20kg checked baggage and 5kg hand baggage.

Booking period: Until 31 December 2019

Traveling period: After 01 December 2019

Ticket conditions: Valid on PG's flights only.

Change: accepted with fees

Cancellation & Refund: not accepted.

Booking time: Until 31st December 2019

Travel Time: After 1st December 2019

Baggage allowance: 20kg checked baggage and 5kg hand baggage for each passenger is inclusive in the ticket price.

It's great chance for all passengers to grab one of our Year-End Sale deals from domestic flights: Bangkok to Samui, Bangkok to Phuket, Bangkok to Trat...to international flights to famous beach cities in Vietnam: Nha Trang, Da Nang and Phu Quoc or other countries: Hong Kong, Singapore, Mandalay (Myanmar), Male (Maldives)...

Ticket price is inclusive of 20kg checked baggage and 5kg hand baggage.

Please visit our website: https://www.bangkokairlines.org/ for more information or email to reservations@bangkokairlines.org  to receive our best support as always.

Thank you & Have a nice day!

Bangkok Airlines TEAM

Bangkok Airways recently announce that they will stop operating The Boutique Lounge at Siem Reap International Airport (Cambodia) from 10th December 2019.

We're so sorry for this inconvenience caused due to this closure.

Bangkok Airways and Emirates Airlines have newly collaborated on its frequent flyer programmes, effective from 5 November 2019 onwards to expand the benefits that members of Bangkok Airways FlyerBonus and Emirates Skywards can enjoy, complementing the successful codeshare partnership that the two airlines have shared since 2015.

It's a great news for whom wish to travel on the direct flight from Bangkok (Thailand) to Sihanoukville (a lovely beach city in Cambodia) from 10th January 2020.

Services: free meal provided, free Boutique Lounge access before boarding your flight, free seat advance selection and 20kg checked bagagge inclusive.

Ticket price is around USD138 (inclusive of all taxes and fees) for one way and USD275 for round trip.

Book now and enjoy what you've been expected.

It's beach time and it's great chance to enjoy your trips with Bangkok Airlines during this period to Pattaya, Phuket, Koh Samui, Phu Quoc, Da Nang,...

Book and travel now.

Bangkok Airlines has been newly named as 2020 Five Star Major Airline by APEX - the Airline Passenger Experience Association - a non-profit membership trade association dedicated to improving the entire airline passenger experience.

This recognition is another great encouragement for this firm to continue their business with better services.

Dear Passengers,

Please be informed that from 1st of October 2019 onward, Bangkok Airlines will stop operating the route from Hanoi to Chiang Mai and Chiang Mai to Hanoi.

If you've booked and paid for this route, kindly choose below options:

1. Get fully refund

2. Change to direct flight operating by Air Asia

3. Change to code-share flights between Bangkok Airlines and Vietnam Airlines (Hanoi - Bangkok then Bangkok - Chiang Mai and return)

For further inquiry/information/support needed, kindly email to reservations@bangkokairlines.org

On 17th April 2019, Bangkok airlines are proudly to be awarded the Super brands Thailand 2018.

This Award was voted and recognized by consumers/passengers throughout Thailand, marketers and journalists and a final vote was made by Super brands council of judges from a list of over 500 leading organizations in Thailand.

For over 50 years of operation, Bangkok Airlines has always try to make every flight a perfect journey for each passenger by its high quality services and attempt to enhance the brand value quality have made Bangkok Airlines one of the most recognized brands in Asia.

Bangkok Airlines' BOD and airlines' pilots have just welcomed its brand-new ATR72-600 aircraft at Suvarnabhumi Airport. This ATR model 72-600 is designed with 70 seats and have a modern flight control system that displays all digital systems. All seats are furnished to ensure comfortable with an overhead luggage compartment that is larger than ever. This new ATR72-600 aircraft will be used to for Chiang Mai hub.

Currently, Bangkok Airlines’ fleet consists of 41 aircrafts; 4 ATR72-500s, 12 ATR72-600s, 16 A319s and 9 A320s.

To celebrate Songkran Festival or Thai New Year 2019 and support of the preservation of Thai culture, Bangkok Airlines' flight attendants will dress in traditional Thai costume on 13 April 2019. The airline will also serve special Thai desserts on all PG flights during 13 - 16  April 2019.

Thousands of passengers are stranded in Thailand after Pakistan closes airspace due to high tensions with India. All flights from/to Frankfurt, Munich, London, Paris, Brussels, Vienna, Milan, Stockholm, Copenhagen, Zurich... had been rescheduled.

Passengers are recommended to contact with the booked airlines to find alternative flights or cancel their trips. A Help Centrel has been set up for stranded passengers at Suvarnabhumi International Airport while the airlines find other routes to keep their flights operated.

For more information or supports, please email to us at reservations@bangkokairlines.org  within 24 hours prior to your departure time.

Trump and Kim Summit is holding in Hanoi from 26 to 28 February 2019.

All passengers are recommended to arrive to the airport at least 3 hours prior to your departure time for check-in and boarding due to the high volume of travelers during this period and high alert of security.

For further information or supports, kindly email to reservations@bangkokairlines.org  within 24 hours.

Dear Sir/Madam,

Please be advised that all flights to and from Samui Airport resume as normal from 5th January 2019 and extra flights from Bangkok to Samui have been added to assist affected passengers from tropical storm “Pabuk”.

For more information, kindly email to reservations@bangkokairlines.org

Thank you & Have a nice day!

Dear Passengers,

Please be advised that all Bangkok Airlines' flights from and to Koh Samui Airports will be cancelled on 4th January 2019 due to the tropical storm Pabuk moving towards southern region of Thailand during 4th and 5th January 2019.

Passengers may rebook your flights without fees and charges.

Kindly email to reservations@bangkokairlines.org for more information or if you're at the airport, please check with the staffs at the Last Minutes Counter for further supports.

We apologize for any inconvenience caused and seeking for your understanding.

Thank you & Have a nice day!

Dear Value Passengers!,

It's now but not other time to grab the best deals for your Beach Time in Koh Samui, Thailand. Ticket price is cheap enough to throw away any consideration about your budget, food is inclusive, seat advance selection is allowed, 20kg checked baggage included...so what else do you wish?

Details are as following for your references:

From                  To            Type              Price
Bangkok         Samui      One Way   USD195
Samui Bangkok   One Way   USD205

 

 

Bangkok Airlines is proudly to be recognized as Skytrax The world's Best Regional Airline 2018 & Skytrax Best Regional Airline in Asia 2018

It's great news for those who wants to explore Lan Na Thai - The Kingdom of Northern Thailand because the Biggest Promotion of the year 2018 is coming up.

Ticket price for one way is ranging from USD83 - USD155 with below details:

1. Domestic

Depart Destination One-way Fare Tax and Surcharges Total
Bangkok Chiang Mai* 89 USD 3 USD 92 USD
Chiang Rai* 81 USD 4 USD 85 USD
Lampang** 92 USD 3 USD 95 USD
Chiang Mai* Bangkok 81 USD 4 USD 85 USD
Chiang Rai* 89 USD 3 USD 92 USD
Lampang** 91 USD 4 USD 95 USD
Chiang Mai Mae Hong Son 85 USD 3 USD 88 USD
Phuket 128 USD 5 USD 133 USD
Mae Hong Son Chiang Mai 85 USD 3 USD 88 USD
Phuket** 113 USD 5 USD

118 USD

2. International

Depart Destination Journey Type Fare Tax and Surcharges Total
  Yangon One Way 135 USD 59 USD 194 USD
Round-Trip 169 USD 117 USD 286 USD
Mandalay One Way 155 USD 59 USD 214 USD
Round-Trip 169 USD 117 USD 286 USD
Hanoi One Way 129 USD 55 USD 184 USD
Round-Trip 166 USD 117 USD 283 USD

3. Conditions

Ticket Class : Economy (G), (V)
Ticketing Period : 01/08/2018 - 30/09/2018
Traveling Period : After 01/08/2018
Maximum Stay
(International)
: 14 days.
Member : Booking classes P, R do not qualify for point accrual
Change
(Domestic)
Permitted with fee of THB 800 per sector per transaction plus fare differential for flight change requests.
Permitted with fee of THB 1,800 per sector per transaction plus fare differential for route change requests.
NOT permitted for all name change requests.
(International) Permitted with fee of THB 1000 per sector per transaction plus fare differential for flight change requests.
Permitted with fee of THB 3,000 per sector per transaction plus fare differential for route change requests.
NOT permitted for all name change requests.
No-Show
(Domestic)
: THB 500 for Economy class / THB 1,000 for Business and Premium Economy class will be applied.
(International) : THB 1,000 for Economy class / THB 2,000 for Business and Premium Economy class will be applied.
Refund NOT permitted after ticket issued.
Child Discount : Child 2-11 no discount apply same as adult fare.
: Infant age under 2 years pay 25% of adult fare (without seat).
Remark : Limited seats.
: Valid on flights operated by PG only.
: Not valid in conjunction with other promotions, discounts or vouchers.

 

Checked Baggage

  • Economy Class : 20 kg for adult and child; 10 kg for infant.
  • Premium Economy : 30 kg for adult and child; 10 kg for infant.
  • Blue Ribbon Class (Business Class) : 40 kg for adult and child; 10 kg for infant.
  • Excess Baggage Rate Charge :
    • Domestic : THB 90/kg/sector will be applied (effective from 1 July 2017 onwards). 
    • International: Please check below table for more information, it's effective from 1 July 2017 onwards)
New Excess  Charge Rate
Effective 01 July 2017
Destination (USD)

Per 1 Kg

Origin

1 2 3 4 5
1 - 8 11 16 56
2 8 11 16 21 56
3 11 16 21 26 56
4 16 21 26 31 56
5 56 56 56 56 56
           
Zone Origin/Destination
1 Thailand
2 Cambodia, Laos, Malaysia, Myanmar, Singapore, Vietnam
3 Bangladesh, Hong Kong , South East Asia
4 India, Maldives, Japan, China
5 Other than above except US/CA

 

  • One checked baggage maximum weight is 32 kilograms. If baggage weight exceeds 32 kilograms per one piece, the baggage must be re-packed.
  • Sports equipment is accepted as checked baggage as part of your standard baggage allowance. Any exceeded weight shall be assessed at the Excess Charge rate above.

Hand Baggage

Each passenger (adult and child - except infant) is allowed for 5kg with below dimension:

Aircraft Type Cabin Baggage Maximum Weight
ATR72 50 x 36 x 23 centimeter 5 kilograms
Airbus 319 56 x 36 x 23 centimeter 5 kilograms
Airbus 320 56 x 36 x 23 centimeter 5 kilograms

 

I - Domestic Promotion to ASEAN Destinations

Final Fare for One-way ticket only.

Origin Destination Price per way (THB)
Bangkok Chiang Mai* USD89
Bangkok Chiang Rai** USD89
Bangkok Lampang USD99
Bangkok Sukhothai USD109
Chiang Mai Mae Hong Son USD85
Chiang Mai Bangkok* USD89
Chiang Rai Bangkok** USD89
Lampang Bangkok USD97
Sukhothai Bangkok USD107
Mae Hong Son Chiang Mai USD85

* 30 days advance purchase required.
** 7 days advance purchase required.

1. Boutique Lounge Bangkok (Domestic)

  • Services Hour: 04:30 – 22:00
  • Location: Concourse A, Level 2 (Opposite Gate A3)

Lounge Facilities

- Free wifi

- Computer

- Snack and Drink

- Newspaper and Magazine

- Television

- No smoking

Conditions

- Pets & outside food are not allowed.

2. Blue Ribbon Lounge

Blue Ribbon Club is exclusively created by Bangkok Airlines to serve the business class from your arrival at our check-in counter to your arrival at your destination;

1. Check-in: Members of our Blue Ribbon club have exclusive access to Blue Ribbon Check-in counter in order to hasten the check-in process. Blue Ribbon Club members also receive and extra 10 kilograms baggage allowance.

2. Convenience & Passport control: As part of our Blue Ribbon Club exclusive and personalized service, our staff will always be on hand to assist you in order to make your travels more comfortable and enjoyable.

3. Lounge: Relax in style and comfort at our personal Blue Ribbon Club passenger lounge. Enjoy complimentary snacks and refreshments, as well as surf the internet, free-of charge, from one of our computer terminals.

4. Seating: Enjoy wide and spacious seating with plenty of leg room when traveling with our Blue Ribbon Club. This is a place where you can relax, or catch up on work with ease.

5. Menu:  With our Blue Ribbon Club menu, you will enjoy a variety of savory menu selections ranging from thai, asian, and Western dishes. Complimentary wine and champagne are also available.

Members of our FlyerBonus frequent flyer program will receive extra mileage when flying with Blue ribbon Club. Go ahead and treat yourself to more of the great perks that Bangkok Airlines has to offer.

Notes:

Premium Class is only offer in selected routes: BKK-PNH; BKK-VTE; Samui – Kul; Samui – Sin; BKK-Yangon

Premium Economy seats offer single aisle configuration with 2 seats on each side from row 1 - 3 leaving middle seat empty to provide more convenient space for passengers as center armrest and table. Premium Economy provides seat pitch of 31 inches and 19.83 inches wide.

Passengers will have chance to enjoy selected in-flight menu and will be entitled to privileges including a separate Blue Ribbon check-in counter, 30kg baggage allowance, Blue Ribbon lounge, priority boarding, priority baggage claim and earn 1.2x points on FlyerBonus program.

Bangkok Airlines introduces “Premium Economy” service on the following routes:

1. Samui to Singapore : round trip starts from USD752;

Services on listed flights: PG963; PG964;

Price is excluding of taxes and surcharges.

2.Bangkok to Vientian: round trip starts from USD385;

Services on listed flights: PG943; PG944; PG949; PG940;

Price is excluding of taxes and surcharges.

3. Bangkok to Yangon: round trip starts from USD460;

Services on listed flights: PG931; PG932; PG933; PG934; PG935; PG936; PG707; PG708.

Price is excluding of taxes and surcharges.

4. Bangkok to Phnom Penh: round trip starts from USD440;

Services on listed flights: PG701; PG702; PG703; PG704; PG705; PG706; PG707; PG708.

Price is excluding of taxes and surcharges.

5. Samui to Kuala Lumpur : round trip starts from USD590;

Services on listed flights: PG951; PG952;

Price is excluding of taxes and surcharges.

Dear Passengers,

Please be advised that all Electronic Devices with recalled Lithium Battery (Effective from 15 November 2019 onward), which are equipped with lithium battery under recall list must be carried on board in hand luggage and switched off at all times for flights traveling to and from Vietnam's destinations.

We'll keep you updated if any changes.

Thank you & Have a good time with us.

Bangkok Airlines TEAM

New Year 2020 is the best time for relaxing and enjoying after a whole year working hard in 2019. Why don't you try to fly to a new and totally different destination named as Phu Quoc - a famous beach city in Vietnam.

Ticket price is cheap with 20kg checked bagagge and 5kg hand bagagge, hotel is in your budget, beach activities and good foods are all around after few clicks.

Don't miss it!

Please visit our website: https://www.bangkokairlines.org/ to grab the best deals available now and if there's any question, our 24/7 supporting email is by your side: reservations@bangkokairlines.org

New year has come. Let's enjoy your time with Bangkok Airlines to Northern Thailand where the nature meets up our soul or detox yourself in Krabi, Samui, Phuket, Trat...with beaches, sand and sun.

Ticket price is always better than what you could imagine.

Vitsit our website, search and book your ticket as soon as possible to grab the best deals available now.

https://www.bangkokairlines.org/

Thank you for being with us.

Have a good time!

Bangkok Airlines

Dear Passengers,

We'd like to inform that all flights for traveling within Thailand Territory will not be affected by the Corona Virus 2019 Pneumonia. 

Ticket change, cancellation or refund request should follow our Fare Rules and Regulations based on your original booked ticket class.

International flights from/to Hong Kong are operating as normal.

If you have any request in regards to cancellation/refund/reroute on this route, kindly email to our 24/7 supporting email address: reservations@bangkokairlines.org

Important Note:

We're only able to support tickets which were issued through our website. For others, kindly contact where you purchased your tickets for direct support.

Thank you & We wish you all the bests.

Bangkok Airlines

Dear our valuable passenger,

The most attractive fares for popular domestic and international trips to and from Samui are waiting for passengers!!!!

Fares for domestic routes between Bangkok - Samui; Chiang Mai - Samui; Phuket- Samui; Krabi - Samui and Pattaya (Utapao) - Samui only from 108 USD /one way (excluding taxes and fees).

For international flights, fares for Hong Kong - Samui route only from 383 USD / one way; the Singapore - Samui route only from 136 USD / one way and the Kuala Lumpur - Saimui only from 269 USD / oneway. These fare exclude taxes and fees.

Don't miss this opportunity, quickly select your itinerary and book now as the promotion only applies when booking between February 10, 2020 and March 31, 2020 and applies to traveling time from 20-30 Jun 20; 1 Sep 20 - 15 Dec 20.

For more details about this super promotion, please visit our website https://www.bangkokairlines.org/ or contact us through our 24/7 supporting email: reservations@bangkokairlines.org

Bangkok Airlines TEAM