Travel information
Baggage policy
1. Baggage Allowance
Checked Baggage:
- Economy Class : Maximum weight allowance is 20 kilograms for adult and child / 10 kilograms for infant.
- Premium Economy : Maximum weight allowance is 30 kilograms for adult and child / 10 kilograms for infant.
- Blue Ribbon Class (Business Class) : Maximum weight allowance is 40 kilograms for adult and child / 10 kilograms for infant.
Excess Baggage Rate Charge:
- Domestic : USD8 per kilogram per sector will be applied.
- International: Below rates per kg will be applied.
| New Excess Charge Rate | |||||
|---|---|---|---|---|---|
| Per 1 Kg | Destination (USD) | ||||
| Origin | 1 | 2 | 3 | 4 | 5 |
| 1 |
- |
11 |
14 |
20 |
60 |
| 2 |
11 |
14 |
20 |
25 |
60 |
| 3 |
14 |
20 |
25 |
30 |
60 |
| 4 |
20 |
25 |
30 |
35 |
60 |
| 5 |
60 |
60 |
60 |
60 |
60 |
| Zone | Origin/Destination |
|---|---|
| 1 | Thailand |
| 2 | Cambodia, Laos, Malaysia, Myanmar, Singapore, Vietnam |
| 3 | Bangladesh, Hong Kong , South East Asia |
| 4 | India, Maldives, Japan, China |
| 5 | Other than above except US/CA |
Carry-on Baggage
One item of cabin baggage for adult and child (except infant).
|
Aircraft Type |
Cabin Baggage |
Maximum Weight |
|---|---|---|
|
ATR72 |
50 x 36 x 23 centimeter |
5 kilograms |
|
Airbus 319 |
56 x 36 x 23 centimeter |
5 kilograms |
|
Airbus 320 |
56 x 36 x 23 centimeter |
5 kilograms |
2. Special Baggage
List of Special Baggages
i. BICYCLE
ATR : 1 bike per flight and bicycle must be properly packed with maximum dimension 50 x 100 x 50cm.
AIRBUS :15 bike per flight and bicycle must be properly packed with maximum dimension 145 x 160 x 110cm.
ii. Bowling
- Accepted on all flights as checked baggage only.
- One set is inclusive of one bowling ball, one bowling bag, and one pair of bowling shoes.
- Bowling equipment must be properly packed.
iii. Carriage of Hypodermic Needles
- According to Thai law (and in accordance with international practices), hypodermic needles are classified as prohibited items within an aircraft cabin unless the passenger can demonstrate a bona fide need to have them in their possession.
- Acupuncture needles are classified as prohibited items and are not allowed to be carried on to an aircraft cabin.
- Passenger (and/or CIQ passenger) is required to carry a medical certificate or any other relevant documentation and identification to confirm that the hypodermic needles are required for use during the journey for a specified medical condition.
- We allow passengers to carry sufficient number of needles as described in the medical certificate on board to cover the period from initial uplift and any onward transportation until the passengers are reunited with their checked baggage.
- Hypodermic needle supplies in excess of the passenger’s in-flight travel requirements should be carried within checked baggage, where there is no restriction on the number of hypodermic needles you may carry.
- Pen needles, syringes and injectable medicines are able to be accepted with no limitation and without Medical certificate or relevant documents.
- PG allows using Insulin Pumps on board for medical use without doctor certification.
Note: Not all airport screening points are managed by Bangkok Airways and these screening authorities may have policies that differ from ours. Please check the regulations with the authorities of your destination, as these aforementioned policies may not be within the airlines control.
iv. CPAP (Continuous Positive Airway Pressure) & POC (Portable Oxygen Concentrator)
- PG allows passengers to bring CPAP/POC devices in to the cabin but the passenger has to let down water from the CPAP to pass the security check.
- If the CPAP has a battery, both built-in or external, it will be considered as ‘dangerous goods,’ as listed in the IATA Dangerous Goods Manual.
- If the passenger has a lithium-ion battery exceeding a Watt-hour rating of 100 Watt-hours but not exceeding 160 Watt-hours, they may be carried as spare batteries in carry-on baggage, or in equipment in either checked or carry-on baggage. The airline kindly requests that no more than 2 individually-protected spare batteries per person may be carried on to the plane.
- PG will allow the use of CPAP on board for medical use without a doctor’s certificate, but does not permit the use of POC on board.
v. Diving Equipment
Diving equipment is accepted as checked baggage on all flights of Bangkok Airlines providing it is packed properly. One set of diving equipment is inclusive of:
- One scuba regulator.
- One tank harness.
- One tank pressure gauge.
- Face mask.
- One pair of fins.
- One dive suit/vest.
- Buoyancy control device (BCD).
- Snorkel.
- Weight belt.
- One empty cylinder tank.
- One diving lamp.
- Spear Gun : must be unloaded with spear and must be packed separately.
Note: Diving lamps which contain rechargeable lead acid batteries (spillable) will not be accepted on board our aircraft as check-in or as hand baggage, as these items are listed as prohibited items under the Dangerous Goods Regulations.
vi. E-Cigarette Regulations
E-cigarettes are accepted as hand baggage to carry on to the plane but smoking is not allowed on board.
vii. Firearms and Ammunition (Pistol)
- Firearms and ammunition can be accepted on domestic flights as checked baggage only.
- Each passenger is requested not to carry more than 5kg of ammunition.
- The passenger must show the valid and proper document relating to their firearms and ammunition during check-in;
- A license for purchase firearms or ammunition (Por. 3) or
- A license for possession and use of firearms and ammunition (Por. 4) or
- A license for carrying firearms and ammunition (Por. 12) or
- A police identification card (used as firearm licenses) at Police Captain rank or higher rank or
- A license or certificate for carrying firearms issued, under Thai law, to government officer, state enterprise, or person to possess and use for government support such as a license for carrying firearm of Department of Special Investigation officer (DSI) or a license for carrying issued by National Anti-Corruption Commission (NACC), etc.
Important Note : the copy of document relating to firearms and ammunition is not accepted on all flights.
Firearms will only be accepted if unloaded. Loose ammunition or clips shall not accept.
viii. FISHING EQUIPMENTS
- Can be accepted on all flights as checked baggage only.
- The length of the fishing equipment must not exceed 109 inches (277 cm.) for Airbus, and must not exceed 170 cm. for ATR.
- One set of fishing is inclusive of one fishing tackle box, one landing net, one pair of fishing boots, 2 reels and 2 rods and must be packed properly.
ix. GOLFS
- Can be accepted on all flight as checked baggage only.
- Maximum of 1 golf set per passenger.
- One golf set is inclusive of one golf bag, club sets and one pair of golf shoes.
x. Prohibited Items
You must not include in your Baggages:
-Items, which are reasonably, considered by us to be unsuitable for carriage because they are dangerous, unsafe or because of their weight, size, shape or character.
-Firearms, ammunition and support instruments are prohibited from carriage as Baggage unless having acceptance from the authority. Explosives, explosive materials, flammable substances, items, which can be used as threatening weapons, and other dangerous substances may only be accepted as Checked Baggage, subject to Our Regulations. For safety reason, cartridges must be taken out from the guns. Cartridges must be suitably packed. Carriage of the firearms, ammunition and support instrument is subject to Our Regulations and those of ICAO, IATA, Airport Authorities.
- You are prohibited from including in your Checked Baggage, fragile or perishable items (fresh and perishable foodstuff…), artwork, cameras, money, jeweler, precious metals, silverware, computers, electronic devices, securities or other valuables, negotiable papers, contract, business documents, samples, passports and other identification documents, other valuable items.
xi. Skateboard
Skateboards will be accepted as checked baggage but not cabin baggage.
xii. Surfboard
Surfboard will be accepted as checked baggage if the length of the surfboard does not exceed 109 inches (277 cm) for Airbus and does not exceed 170 cm for ATR.
3. Restricted Baggage
You must not include in your Baggages:
-Items, which are reasonably, considered by us to be unsuitable for carriage because they are dangerous, unsafe or because of their weight, size, shape or character.
-Firearms, ammunition and support instruments are prohibited from carriage as Baggage unless having acceptance from the authority. Explosives, explosive materials, flammable substances, items, which can be used as threatening weapons, and other dangerous substances may only be accepted as Checked Baggage, subject to Our Regulations. For safety reason, cartridges must be taken out from the guns. Cartridges must be suitably packed. Carriage of the firearms, ammunition and support instrument is subject to Our Regulations and those of ICAO, IATA, Airport Authorities.
- You are prohibited from including in your Checked Baggage, fragile or perishable items (fresh and perishable foodstuff…), artwork, cameras, money, jeweler, precious metals, silverware, computers, electronic devices, securities or other valuables, negotiable papers, contract, business documents, samples, passports and other identification documents, other valuable items.
Right to refuse carriage
The carrier may refuse to carry as Baggage the items described in Article #3, and we may refuse further carriage of any such items upon discovery that it is included in your Baggage. Unless advance arrangements for its carriage have been made with us, we may carry on later flights Baggage, which is in excess of the applicable free allowance.
The carrier may refuse to accept Baggage as Checked Baggage unless it is properly and securely packed in suitcases and suitable containers to ensure safe carriage with ordinary care in handling.